Your privacy, explained clearly.
This Privacy Policy explains what information Eyre Media Marketing collects, how we use it, when we may share it, and what choices you have. It applies to our website, forms, funnels, calendars, messaging, Voice AI workflows, and related marketing services.
When you contact us, book a demo, submit a form, text us, call us, or use services we build and manage for clients, some information may be collected so we can respond, deliver the service, improve performance, and support your account.
Eyre Media Marketing helps businesses grow with tools and services such as Google review systems, customer loyalty programs, Voice AI, automation, websites, funnels, messaging, and related support. We collect only the information reasonably needed to communicate with you, provide those services, process requests, and improve the experience.
1. Information we may collect
- Contact details you submit, such as your name, business name, email address, phone number, and any message you send us.
- Business details and content you provide when we set up or manage services for you, such as branding, locations, review links, offers, scripts, forms, and automation content.
- Appointment, inquiry, or support information when you book a call, request help, or communicate with us by email, phone, text, or web form.
- Billing and transaction details needed to process payments, orders, subscriptions, or invoices.
- Technical and usage information such as browser type, device type, IP address, referral pages, pages viewed, clicks, and general site activity.
2. How we use information
- To respond to inquiries, schedule demos, and communicate with you.
- To set up, deliver, support, and improve the products and services we provide.
- To process payments, subscriptions, and orders.
- To send service-related messages, onboarding information, updates, reminders, and support notices.
- To send marketing communications when you request them, opt in, or otherwise permit them.
- To understand site performance, improve our pages and campaigns, and protect against misuse, fraud, or technical issues.
3. Cookies, analytics, and tracking tools
Our website may use cookies, pixels, analytics tools, and similar technologies to understand traffic, improve page performance, measure campaigns, and enhance user experience. These tools may collect technical information such as browser type, pages viewed, and general interaction data.
You can usually control cookies through your browser settings. Disabling cookies may affect some parts of the site or how certain features work.
4. SMS, email, and communications
If you fill out a form, request information, book an appointment, or otherwise provide consent, we may contact you by email, phone, or text regarding your inquiry, account, service updates, reminders, follow-up, or marketing.
You can opt out of marketing emails by using the unsubscribe link when available. You can opt out of text messages by replying STOP where applicable. Message and data rates may apply depending on your carrier and plan.
5. When we may share information
We may share information with trusted service providers who help us operate our business and deliver services, such as hosting providers, CRM and automation platforms, payment processors, scheduling tools, analytics providers, email or SMS platforms, and support tools.
We may also share information when required by law, to protect rights or safety, to enforce agreements, or in connection with a business transfer such as a sale, merger, or acquisition.
We do not sell your personal information for money.
6. Data retention
We keep information for as long as reasonably necessary to provide services, maintain records, fulfill legal or operational requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Your choices and rights
Depending on where you live, you may have rights related to the personal information we hold about you. These may include requesting access, correction, deletion, or information about how your data is used.
To make a request, contact us using the information below. We may need to verify your identity before completing certain requests.
8. Third-party links and services
Our website and services may link to third-party websites, platforms, or tools. We are not responsible for the privacy practices of third-party sites or services. We encourage you to review their privacy policies before providing information to them.
9. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and remove it when appropriate.
10. Security
We use reasonable administrative, technical, and organizational measures to help protect information. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date on this page. Continued use of the website or services after changes are posted means the updated policy will apply going forward.
Privacy Policy
